Privacy Policy

At Pomegranate Moon, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This privacy policy outlines how we collect, use, and safeguard your personal data when you use our website, www.pomegranatemoon.co.uk.

1. Information We Collect

We collect personal information in order to process your orders and provide the best possible service. The types of personal information we may collect include:

Name
Email Address
Shipping Address
Billing Address
Phone Number
Payment Information (collected via secure payment processing platforms)

In addition to the above, we may collect non-personal information such as:

IP Address
Browser Type
Pages Visited on Our Website
Time Spent on Our Website

2. How We Use Your Information

We use your personal information for the following purposes:

To process and fulfill your orders, including shipping and handling.
To communicate with you regarding your orders, account, or inquiries.
To send you marketing communications if you have opted-in to receive them.
To improve our website, services, and product offerings.
To comply with legal requirements and prevent fraudulent activities.

3. Sharing of Your Information

We will not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: We may share your information with third-party service providers, such as payment processors and shipping companies, to facilitate your transactions.
Legal Compliance: We may disclose your information if required to do so by law, or to protect our rights, safety, and property.

4. Cookies and Tracking

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device that help us improve website functionality, track usage, and deliver a personalized experience. You can choose to disable cookies through your browser settings, although this may affect your ability to use certain features of our site.

5. Data Security

We take the security of your personal data seriously. We implement a variety of security measures to ensure that your personal information is protected from unauthorized access, misuse, or disclosure. These include encryption, firewalls, and secure payment gateways. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access Your Data: Request a copy of the personal information we hold about you.
Correct Your Data: Request corrections to any inaccurate or incomplete information.
Delete Your Data: Request the deletion of your personal data, subject to legal or contractual obligations.
Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at hello@pomegranatemoon.co.uk.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page, and we encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding our privacy policy, or if you would like to exercise your rights regarding your personal data, please contact us at: hello@pomegranatemoon.co.uk

By using www.pomegranatemoon.co.uk, you consent to the terms of this privacy policy.